Getting started

Authentication and authorization

Your organization needs to have a Single Sign-on solution for IQNECT to use. See SSO Introduction.

  • Both SAML 2.0 and OIDC are supported
  • We have validated IQNECT to work with OKTA, MS, Google, and AWS Cognito. You can find additional information about the setup on this page.

Depending on your needs, either all users from the identity provider can be allowed to access IQNECT or just a limited set of named users. For the named users, prepare a CSV file containing the SSO IDs or emails.


PTC Codebeamer

One or more PTC Codebeamer environments within your organization can be connected to IQNECT


Networking Requirements

This next section contains details about the traffic IQNECT generates at a specific customer installation, and describes the domain names that must be allowed through the firewall to ensure that IQNECT functions as expected.

Users Browser

The IQNECT Frontend (currently embedded inside Codebeamer) generates outgoing traffic to the following domains over HTTPS. Note that the origin of this traffic is the user's browser, so the policy needs to be applied to all devices of users who are using IQNECT.

  • Outgoing traffic
    • app.iqnect.ai : loads web assets (js, html, css, images), uploads large payloads (with images, etc)
    • api.iqnect.ai : loads data (semantic search results, analysis, etc)
    • support.iqnect.ai : for our support page.
    • beaconapi.helpscout.net , beacon-v2.helpscout.net : for our embedded support tool (if enabled at the customer)

Codebeamer Server

In order for the IQNECT Codebeamer Extension to function, the following firewall traffic needs to be allowed. Note that all these rules apply only to the server running Codebeamer.

  • Outgoing traffic, using HTTPS
    • api.iqnect.ai : send data whenever an item changes
    • app.iqnect.ai : to upload bigger payloads for analysis (e.g,. items with lots of images)
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us